Privacy Policy

Identity of the Data Controller

Owner:
TERRA DEI TOURS LTD. (TERRA DEI)
Address: 10 Yad Harutsim Street, 9342148 Jerusalem, ISRAEL
Registration number: 514950419
Contact: [email protected]
Phone: +972 (0) 2 541 16 51 / Fax.: +972 (0) 2 995 08 85
Website: www.terradeitours.com

Pursuant to the Law on the protection of data of a personal nature, and all other relevant applicable legislation currently in force, Users are hereby informed that whenever applicable, the personal details they provide shall be stored on an automated file that shall be used solely for the purposes described in the corresponding form or agreement.

Marketing and commercial mailings

If you have subscribed to a newsletter or sales or promotional information service offered by TERRA DEI, we hereby inform you that TERRA DEI shall use the data solely to keep you up-to-date with our activities and enable you to benefit from our promotions. You are hereby informed that TERRA DEI may send you information if it considers that the information provided may be of interest to you and it is related to the products and services you are interested in.

You are likewise informed that we may keep you informed of our activities via any of the means you have provided us with, including email, SMS or any other similar means of communication. You may unsubscribe from this service at any time.

You are informed that the legal grounds for the lawfulness of processing data for this purpose are none other than the legitimate interests of TERRA DEI. We also inform you that you may oppose the processing of your data for the purposes referred to above at any time by sending an email to [email protected]. You are likewise informed that TERRA DEI shall conserve your details for the duration of its business or contractual relationship with you, or until such a time that you inform TERRA DEI that you no longer wish to receive commercial information.

Mail collection for physical pilgrimages

If you or your group leader has sent us personal information (name, email address, telephone, address) TERRA DEI may use it for sending you information if it considers that it may be of interest to you and it is related to the products and services you are interested in. We inform you that you may oppose the processing of your data in order to send information of interest to you by sending an email to [email protected]. You are informed that TERRA DEI shall conserve your details for the duration of its business or contractual relationship established with you, and may also conserve your details once the contractual relationship has ended to provide them to the corresponding organization, should it prove necessary in order to comply with the provisions stipulated by law.

Registration form for online pilgrimages

If you or your group leader has sent us personal information (name, email address, telephone, address,…) TERRA DEI may use it for sending you information if it considers that it may be of interest to you and it is related to the products and services you are interested in. We inform you that you may oppose the processing of your data in order to send information of interest to you by sending an email to [email protected]. You are informed that TERRA DEI shall conserve your details for the duration of its business or contractual relationship established with you, and may also conserve your details once the contractual relationship has ended to provide them to the corresponding organization, should it prove necessary in order to comply with the provisions stipulated by law.

Registration form and details for sending e-shop purchases

If you have registered as a customer or placed an order with TERRA DEI, you are hereby informed that TERRA DEI shall use your data to maintain your registration on our website, provide you with order tracking details, deliver your order, keep you up-to-date with TERRA DEI activity and enable you to take advantage of our promotions.

You are hereby informed that TERRA DEI may send you information if it considers that it may be of interest to you and it is related to the products and services you are interested in. You are informed that the legal grounds for the lawfulness of processing data for these purposes is the consent of the interested parties. We also inform you that you may oppose the processing of your data in order to send information of interest to you by sending an email to [email protected].

You are informed that TERRA DEI shall conserve your details for the duration of its business or contractual relationship with you, and may also conserve your details once the contractual relationship has ended to provide them to the corresponding organization, should it prove necessary in order to comply with the provisions stipulated by law.

The personal details you provide us with may be disclosed to credit reference or fraud prevention agencies, which may keep records of this information.

Data corresponding to contacts obtained via the contact form

TERRA DEI shall use your personal details, provided by means of the form included to this effect, to answer the queries posed on the aforementioned form, in accordance with the consent provided on the form.

TERRA DEI may use them also for sending you information if it considers that it may be of interest to you and it is related to the products and services you are interested in. We inform you that you may oppose the processing of your data in order to send information of interest to you by sending an email to [email protected].

You are hereby informed that your personal details regarding the query shall be stored on TERRA DEI files for a period of one year, or for the duration of its business or contractual relationship established with you, and may also conserve your details once the contractual relationship has ended to provide them to the corresponding organization, should it prove necessary in order to comply with the provisions stipulated by law.

Data corresponding to legal entities and self-employed customers and suppliers

If you have provided your details as the contact for a business customer or supplier or as a self-employed person, either as a customer or supplier for TERRA DEI, you are hereby informed that TERRA DEI shall use the data solely in order to maintain the contractual relationship and shall not transfer them to third parties. The data provided shall be conserved for the duration of the contractual relationship or for the number of years necessary in order to ensure compliance with all legal obligations.

Likewise, we hereby inform you that as its customer or supplier, TERRA DEI may send you commercial information via the means you have provided, including email, pursuant to the basis of legitimate interest regulated by the General Data Protection Regulation. You are also informed that you may oppose the processing of your data for the purposes of sending information of interest by sending an email to [email protected]eitours.com.

Candidates’ data

If you have provided your details to TERRA DEI as a potential candidate to join the company, we hereby inform you that TERRA DEI shall use the data solely for processing your application for any of the vacancies that may be available in the company. The legal grounds for processing your details is the consent provided by sending your CV (curriculum vitae). Said details shall not be transferred to third parties.

Processing of the data provided may continue until you request their deletion, albeit solely for the purpose of contacting you if a vacancy should arise that we consider may be of interest to you.

Claims and complaints

If, for any reason, you have made a claim or complaint to TERRA DEI, you are hereby informed that TERRA DEI shall use the details solely to resolve your claim or complaint. The legal grounds are the contractual relationship entered into by you. TERRA DEI shall not transfer said details to third parties. The data provided shall be conserved for the number of years necessary in order to ensure compliance with all legal obligations, until such as time that the object of your claim or complaint has expired.

Exercise of rights common to all personal details

You are entitled to receive confirmation as to whether TERRA DEI is processing your personal details. You also have the right to access, rectification, erasure, opposition, restriction of processing and portability of your personal details, as well as to revoke your consent. These rights may be exercised by writing to 10 Yad Harutsim Street, 9342148 Jerusalem, ISRAEL, or by sending an email to [email protected]. Should you wish to unsubscribe to TERRA DEI newsletters or other promotions and offers, you may click the « Unsubscribe » link on the email you received.

Obligation of secrecy regarding the processing of your details

The persons involved in the processing of details corresponding to natural persons and that have direct or indirect access to their files, shall at all times abide by the obligation to keep secret the personal details they have knowledge of during the course of their activity. The Obligation of Secrecy is mandatory for TERRA DEI owners and employees. It is also an obligation for goods and service suppliers and their employees, processing controllers and their employees, any entities subcontracted by the processing controllers and their employees.

The obligation of secrecy remains in force following the termination of the employment or business relationship entered into with TERRA DEI, the data controller, as well as following termination of all employment contracts and business agreements, etc. that bind employees and/or professionals to the data controller and the suppliers that provide TERRA DEI with goods or services.

Apart from the purposes stipulated above and the cases detailed below, we do not sell, trade or transfer in any manner whatsoever your personal details to third parties without providing you with prior notification, pursuant to the data protection legislation currently in force.

Minors’ details

The services provided by TERRA DEI target persons of legal age. TERRA DEI assumes that the natural persons that provide their details via any of the various channels (electronic, website, etc.) comply with this requirement.
TERRA DEI addresses parents in order to make them aware that their children may visit our website. In this sense, we urge them to ensure that their children request parental authorization in the event that any website should request information and/or details of any nature.

General terms and conditions of contract

If you have made any purchases, you may access our General Terms and Condition of Contract at the Terms and Conditions page.

Website / webpage recommendations

TERRA DEI recommends and creates links to websites and webpages when it considers them to be of interest to users. TERRA DEI has no obligation to supervise the websites /webpages it recommends or creates links to. Said websites and webpages have been created by natural persons, legal entities or entities that are unconnected to TERRA DEI, which does not intervene in their management, finance them, adopt decisions regarding the contents thereof, manage or participate in the services provided by the linked or recommended websites/webpages. TERRA DEI shall erase any links and shall refrain from recommending websites/ webpages when it has irrefutable proof that they and/or the services they provide are unlawful or harm the rights of third parties that may be entitled to compensation.

Use of cookies

Click here for details regarding our Cookie Policy.

Furthermore, when you visit our website, we collect details known as ‘clickstream data’ (browser address, domain name, etc.). This information, together with the details you have provided, enables us to enhance the personalization of your visits.

Data security

TERRA DEI has adopted logical, physical, organization and contractual measures, etc. to prevent the unauthorized access to data by third parties, as well as their destruction, modification, reproduction, dissemination, transfer or reuse.

Notwithstanding the above, providing personal information online always implies the risk that third parties, which we are unable to control, may intercept and use this information. Although TERRA DEI makes all reasonable efforts to protect your privacy and personal details, we are unable to guarantee the total security of the information you disclose online under your responsibility.

Validity and modification of the privacy policy

TERRA DEI Privacy Policy is in force as of the date it is published on the corresponding website; users may save and/or reproduce it. TERRA DEI is authorized to modify its Privacy Policy, duly informing Users to this effect.